Play Smart, Stay in Control
lb89 is committed to providing a safe and enjoyable environment for all players in Bangladesh. Our responsible gaming tools help you stay in control of your time and spending.
Why Responsible Gaming Matters at lb89
At lb89, we believe that gambling is a form of entertainment — not a way to earn income or solve financial problems. While most of our players enjoy our slots, cricket betting, live casino, and crash games responsibly, we recognise that for some people gambling can become harmful. That is why we have built a comprehensive set of player protection tools that every registered member can access at any time.
Our platform complies with responsible gaming best practices and is designed exclusively for adults. Players must be at least 21 years of age to register and play on lb89. We actively encourage our community in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh to gamble mindfully and within their means.
lb89 is strictly for players aged 21 and above. Underage gambling is illegal and harmful. We reserve the right to verify the age of any player and close accounts that cannot confirm eligibility.
Self-Exclusion
Temporarily or permanently block access to your lb89 account if you feel gambling is becoming a problem.
Time-Out Feature
Take a short break of 24 hours, 7 days, or 30 days — your account is automatically paused during the period.
Deposit Limits
Set daily, weekly, or monthly BDT deposit caps to keep your spending predictable and within budget.
Account Cooling-Off
Request a cooling-off period during which no deposits, wagers, or bonuses can be claimed on your account.
Reality Check
Enable session time reminders so you always know how long you have been playing — keep sessions short and enjoyable.
Support Access
Our support team is available to help you activate any protective measure, answer questions, or escalate a concern.
Deposit Limit Settings Explained
Deposit limits are one of the most effective tools for maintaining a healthy gambling habit. You can configure them directly through your lb89 account settings. Once set, a limit cannot be increased immediately — there is a mandatory 48-hour cooling period before any increase takes effect, giving you time to reconsider. Decreases take effect instantly.
All deposit limits apply across every payment method on lb89 — bKash, Nagad, Rocket, Upay, and bank transfer are all included. The combined total across all payment channels cannot exceed the limit you have set. If you need assistance adjusting your limits, contact our support team at [email protected].
Take a Break When You Need One
Recognising that you need a break from gambling is a sign of strength, not weakness. lb89's self-exclusion system lets you close access to your account for a defined period, or permanently, with no questions asked. Once a self-exclusion request is submitted, it is processed within 24 hours and cannot be reversed during the chosen period.
During a self-exclusion period, your account is fully suspended — you cannot log in, deposit, withdraw pending balances via normal flow, or receive promotional emails and SMS. Our team will fast-track any withdrawal of remaining eligible balance within 5 business days. After the exclusion ends, you must contact support to confirm readiness before reactivation.
Available Self-Exclusion Periods
- 6-month exclusion — suitable for a medium-term break to reassess your relationship with gambling
- 1-year exclusion — recommended if you feel your gambling habits have been consistently problematic
- 3-year exclusion — for players who have experienced significant personal or financial harm from gambling
- Permanent exclusion — irreversible closure of your lb89 account; eligible balance is returned in full
Recognising the Signs of Problem Gambling
Problem gambling can develop gradually. It is important to monitor your own behaviour and to act early if you notice any of the warning signs below. Honest self-assessment is the first step toward regaining control.
- Gambling with money meant for rent, food, or family needs
- Chasing losses by placing bigger and bigger bets to win back money
- Feeling anxious, irritable, or restless when not gambling
- Lying to family or friends about how much time or money you spend on gambling
- Neglecting work, studies, or personal responsibilities because of gambling sessions
- Borrowing money or selling possessions to fund gambling activity
Responsible Gaming: Frequently Asked Questions
How do I set a deposit limit on lb89?
Log in to your lb89 account and navigate to Account Settings, then select Responsible Gaming. From there you can set a daily, weekly, or monthly BDT deposit limit. Decreases apply immediately; increases require a 48-hour review period before taking effect.
What is self-exclusion and how long does it last?
Self-exclusion is a voluntary block on your lb89 account that prevents you from logging in, depositing, or wagering. You can choose a period of 6 months, 1 year, 3 years, or a permanent exclusion. During this time bonuses and marketing communications are also suspended. To re-activate after a temporary exclusion, you must contact support and complete an identity review.
Can minors access lb89?
No. lb89 is strictly an 18+ platform with a minimum age of 21 in Bangladesh. We use age-verification checks during registration and reserve the right to request official identification documents at any point. Any account found to be operated by an underage individual will be suspended immediately and all funds returned.
Where can I get help if gambling is affecting my life?
If you feel gambling is negatively affecting your finances, relationships, or mental health, contact our support team at [email protected] immediately — we can help you activate self-exclusion or a cooling-off period right away. We also encourage you to speak with a trusted person in your life and to seek guidance from a qualified counsellor or mental health professional.
Ready to Play Responsibly?
Set your limits, stay in control, and enjoy lb89's games safely. Explore our casino or cricket betting — entertainment is better when you play on your own terms.
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